On August 8, 2021, the Dallas Independent School District was made aware of a data security incident involving the district’s electronic records that may affect former and current students, parents, and district employees.

Dallas ISD has invested significant resources to protect its Information Technology infrastructure and secure sensitive data. Despite these efforts, the district is now one of the growing number of victims, nationwide, facing sophisticated cyberattacks.

The confidentiality, privacy, and security of information in the district’s care is one of Dallas ISD’s highest priorities, and it regrets any inconvenience this incident may have caused. The district is committed to helping those impacted by this incident and has taken every necessary measure to remediate the incident and prevent it from occurring again.

For anyone who may be impacted by this incident, the district is offering credit monitoring and identity restoration services through Kroll, a leader in risk mitigation and response, whose team has extensive experience helping people who have sustained an unintentional exposure of confidential data. Anyone who may be impacted can enroll in these services.

Kroll’s Adult Identity Monitoring Includes:

Single Bureau Credit Monitoring

You will receive alerts when there are changes to your credit data—for instance, when a new line of credit is applied for in your name. If you do not recognize the activity, you’ll have the option to call a Kroll fraud specialist, who will be able to help you determine if it is an indicator of identity theft.

Fraud Consultation

You have unlimited access to consultation with a Kroll fraud specialist. Support includes showing you the most effective ways to protect your identity, explaining your rights and protections under the law, assistance with fraud alerts, and interpreting how personal information is accessed and used, including investigating suspicious activity that could be tied to an identity theft event.

Identity Theft Restoration

If you become a victim of identity theft, an experienced Kroll licensed investigator will work on your behalf to resolve related issues. You will have access to a dedicated investigator who understands your issues and can do most of the work for you. Your investigator can dig deep to uncover the scope of the identity theft, and then work to resolve it.

Kroll’s Minor Identity Monitoring Includes:

Minor Identity Monitoring

Minor Identity Monitoring detects when names, addresses, and credit information is associated with your child’s Social Security number. An alert will be sent to you when activity is detected. The presence of a credit file may be an indicator of identity theft or fraud for children who, as minors, should not have a credit history.

Fraud Consultation

You have unlimited access to consultation with a Kroll fraud specialist. Support includes showing you the most effective ways to protect your identity, explaining your rights and protections under the law, assistance with fraud alerts, and interpreting how personal information is accessed and used, including investigating suspicious activity that could be tied to an identity theft event.

Identity Theft Restoration

If you become a victim of identity theft, an experienced Kroll licensed investigator will work on your behalf to resolve related issues. You will have access to a dedicated investigator who understands your issues and can do most of the work for you. Your investigator can dig deep to uncover the scope of the identity theft, and then work to resolve it.

Frequently Asked Questions